*A nonoperational vehicle is not eligible and will require a Roadside event.
We'll pick it up.
We'll service it.
We'll drop it off.
It's Easy to Schedule Service
We make it easy to schedule by calling us at 636-484-8164 or using the FordPass App.* For the ultimate convenience, you can make your appointment by clicking the link below.
*FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
FREQUENTLY ASKED QUESTIONS
We’ve got options to keep you on the road. Let us know as early as possible if you’ll need transportation, and we’ll work to secure a loaner vehicle for you. If a loaner isn’t available, we can prioritize quick-turn service when possible. Tell us your schedule at check-in, and we’ll match the best option to your day.
Most maintenance and common repairs are typically completed the same day. Larger repairs or jobs that require ordered parts may need multiple days, depending on parts availability and complexity. Our team will give an upfront time estimate and keep you updated if anything changes.
The Bo Beuckman team will text you for routine updates and approvals so you can respond quickly, and we’ll call if there’s a more complex issue or a safety concern that deserves a detailed conversation. If you prefer a different method—text only, calls only, or email—tell us at check-in and we’ll follow your preference.
We know you chose Bo Beuckman for a reason, so rest assured your vehicle will be serviced only by our highly skilled technicians.
Yes. All warranty and customer-pay repairs are eligible—including EV service—as long as your vehicle is drivable and not part of a roadside collision event. Please note, our complimentary Pickup & Delivery service covers the transportation; it does not include parts or repair charges.
We will gladly assist drivers across a broad range of geographic areas. We encourage anyone interested in our Pickup and Delivery service to make an appointment.
Ford Pickup & Delivery is not available for vehicles requiring roadside assistance.
Good news: all eligible coupons, rebates, and special offers still apply to your service. Visit our Parts Specials page to see the latest way you can save!
When your appointment is scheduled, you’ll receive a text message with a link to your pickup details. Use that link anytime to update the location, change the pickup time or day, or cancel your Pickup & Delivery. If you need help, call us and we’ll make the changes for you.
We’re eager to hear about your experience with Bo Beuckman, both positive and negative. We encourage you to call 636-484-8164 to speak to an advisor if any concerns or issues arise.